As an independent consultant, I rely on Burlington’s symmetrical 20 Mbs broadband service and its highest quality available traditional analog telephone service with its digital features to make my valuable hours as efficient as possible. The weakest link in my electronic media-centric business life are my computers, not the wonderfully reliable and hyper-speedy fiber-optic infrastructure we’re lucky enough to have here in Burlington. I want to keep what we have, so this kind of service continues to be working for me, not against me, 24/7 transparently in the background.